Oakland County, Michigan

We handle
everything. You stay present.

When it's time to help a parent move into the next chapter of their life, the details can feel impossible. Heart & Heaven steps in as your single trusted guide — private, white-glove, and deeply personal from the first conversation to the first night in their new home.

Birmingham · Bloomfield Hills · Troy · Royal Oak · West Bloomfield
A warm, joyful moment between an adult daughter and her elderly mother at home
Our Promise to You
One trusted point of contact
Complete privacy, always
Move-in ready from day one
Calm & white-glove throughout
A dignified, warm senior woman comfortable and at peace in a beautiful home A beautifully arranged, welcoming new home
100% Private & Discreet
A calmer way forward

More than a move.
A complete transition.

Moving a parent into the next chapter of their life is one of the most emotionally complex things a family can face. Between sorting decades of belongings, coordinating vendors, and making sure your loved one feels at home — the details can become overwhelming fast.

Heart & Heaven was created to change that experience entirely. We step in as your single, trusted point of contact — managing every detail with discretion, efficiency, and genuine compassion so your family can stay focused on what matters most.

From the first walkthrough to the first night settled in, we bring calm to a process that rarely offers it on its own.

Start with a Conversation
Families First Serving Birmingham, Bloomfield Hills, Troy, Royal Oak & surrounding communities
Complete Privacy All client information and family matters handled with full discretion, always
White-Glove Finish The new home is organized, comfortable, and truly lived-in from the very first day
One Point of Contact No hand-offs, no confusion — one dedicated guide from start to beautiful finish
What We Offer

Everything your
family needs.

A focused, premium service offering — clear, elegantly managed, and impeccably executed at every stage of the transition.

01

Transition Assessment

An in-home consultation to fully understand the situation, the people, and the priorities involved. We listen carefully, evaluate the full scope, and deliver a clear, actionable plan tailored to your family.

In-home walkthrough & evaluation
Full timeline & scope proposal
Family priority alignment
02

Full Concierge Move Management

Our most comprehensive offering. We coordinate every aspect of the transition — downsizing, vendor selection, timeline management, and complete move-day oversight, from start to finish.

Downsizing & sorting support
Vetted mover coordination
Full move-day management
03

New-Home Setup & Settling

We oversee the move with calm authority, direct furniture placement, unpack and organize every room, and ensure the new space feels genuinely like home from the very first evening.

Complete unpacking & organization
Furniture placement & styling
Move-in ready from day one

All engagements begin with a private, no-pressure consultation. Pricing is tailored to home size, timeline, and the level of support your family needs. Request yours today →

A beautifully arranged, warm and welcoming living room

“Moving a parent is one of the hardest things a family faces. You deserve support that truly matches the weight of that moment.”

Heart & Heaven
Why Families Choose Us

Professional, private,
and thoughtfully managed.

We don't simply move boxes. We manage a deeply personal life transition — with the structure, communication, and care it truly deserves.

01

One trusted point of contact

Families always know exactly who is guiding the process. No confusion, no hand-offs, no dropped details — ever.

02

Clear, consistent communication

Every decision and every update is organized and clearly communicated — always aligned with your family's priorities.

03

Nothing moves without your approval

Every important choice stays in your hands. We guide and execute — but your family always leads.

04

Calm, respectful presence throughout

This is a significant life transition. We approach every family with patience, warmth, and genuine care.

05

A truly move-in-ready finish

Our goal isn't just to move belongings — it's to make your loved one feel immediately, beautifully at home.

How It Works

Four steps to a
seamless transition.

A calm, guided process designed to reduce stress and keep everything moving with confidence and care.

Consultation

A private conversation to understand your timeline, your loved one, and your family's needs. No pressure — just listening.

Custom Plan

A clear scope of support, a recommended approach, and a timeline tailored precisely to your family's situation.

We Coordinate

We manage the timeline, vendors, logistics, and every move-day detail so your family can simply be present.

Settle In

We unpack, organize, and arrange the new home so it feels genuinely lived-in and welcoming from the very first evening.

Families We've Served

What families say about us

★★★★★

“We didn't know where to start. Heart & Heaven stepped in and handled everything — from gently sorting my mother's belongings to setting up her new apartment so beautifully that she cried happy tears. She felt at home from the very first night.”

Adult daughter — Birmingham, MI
★★★★★

“Having one calm, competent person manage the entire move was an absolute gift. My father didn't experience a single stressful moment through the whole process. That sense of peace meant everything to our family.”

Adult son — Bloomfield Hills, MI
★★★★★

“Professional, discreet, and incredibly thoughtful. They treated our family's transition with the same care they would give their own. I cannot imagine navigating this without Heart & Heaven — I recommend them without reservation.”

Family of client — Troy, MI
Serving Oakland County

Let's make the
next step easier.

Serving Birmingham, Bloomfield Hills, Troy, Royal Oak, West Bloomfield, and communities across Oakland County, Michigan. Available by private appointment.

A warm, sunlit, beautifully arranged home
Common Questions

Everything you need
to know.

We know families have real questions before reaching out. Here are the ones we hear most often.

What exactly does a senior move concierge do?

We manage every aspect of your loved one's move so you don't have to. That includes the initial assessment, downsizing and sorting, coordinating and supervising movers, and fully setting up the new home so it feels lived-in from day one. You stay informed and in control; we handle every detail.

How much does this service cost?

Pricing is tailored to each family's specific situation — the size of the home, the timeline, and the level of support needed. We discuss everything during a free private consultation before any commitment is made. There are no surprises and no pressure.

Do you coordinate the moving company too?

Yes. We work with vetted, trusted moving professionals and manage them entirely on your behalf — from scheduling to move-day supervision. You will not need to coordinate with multiple vendors. We are your one point of contact for everything.

What happens to items that won't be moving?

We help your family make thoughtful decisions about belongings that won't be moving — whether coordinating donations, connecting with estate sale specialists, or arranging for family members to take meaningful items. Nothing is discarded without your explicit approval.

How far in advance should we reach out?

Ideally 4 to 8 weeks before your target move date — but we understand life doesn't always allow for that. If your timeline is tight, reach out anyway. We will always do our best to accommodate your situation and will be honest about what is possible.

Is this only for moves to assisted living?

Not at all. We support moves to assisted living, independent senior communities, a family member's home, or a smaller private residence. If a senior is moving and your family needs calm, expert support — that is exactly what we are here for.

Get in Touch

Request a private
consultation.

Tell us about your situation and we'll be in touch as soon as possible. Every inquiry is treated with complete confidentiality.

We're here
for you.

Whether you're just beginning to think about a transition or need support this month, we're ready to listen and help your family find the right path forward.

Service AreaOakland County, Michigan
AvailabilityBy private appointment only

All inquiries are handled with complete confidentiality. We respond as quickly as possible and never share your information.

✦ Private Consultation

Tell us what
you need.

Share a few details and we'll reach out to discuss your timeline, location, and the right level of support for your family.

Areas We Serve

Senior move support across
all of Oakland County.

We serve families throughout Oakland County, Michigan. Find dedicated information about our services in your community.

Birmingham Bloomfield Hills Troy Royal Oak West Bloomfield Southfield Farmington Hills Rochester Hills Novi Pontiac Auburn Hills Clarkston Waterford Berkley Ferndale